Contact
Contact Vergence
Use the channels below for support, legal, security, and partnership requests. We route each request to the relevant team.
General Support
Email: support@vergenceai.org
- Account, billing, and access issues.
- Desktop installation and update questions.
- Product usage and troubleshooting.
Legal and Compliance
Email: support@vergenceai.org
- Terms, privacy, and regulatory inquiries.
- Data and compliance requests.
- Formal notices and legal correspondence.
Security Reports
Email: support@vergenceai.org
- Report vulnerabilities responsibly.
- Include reproduction steps and impact.
- Do not publicly disclose before triage.
Partnerships
Email: support@vergenceai.org
- Technology and distribution partnerships.
- Affiliate and collaboration proposals.
- B2B and institutional requests.
Response Window
Standard response time is typically within 1-2 business days. Critical incidents are prioritized.